Job Vacancies in South Africa: Reservationist – 5* Hotel – Cape Town

  • Full Time
  • South Africa
  • Posted 2 weeks ago
  • Remuneration is Attractive

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Job title: Reservationist – 5* Hotel – Cape Town

Company: Bank check the Job title

Job description: Kendrick Recruitment is at present searching for an experienced Reservations Consultant for a luxury collection of properties within Due south Africa.

This Reservations Consultant is responsible for beingness the primary dot of contact for incoming booking enquiries & for fulfilling these requests in an efficient and professional person way. Applicants must currently be in a hotel or lodge-based Reservations place.

Job Requirements

  • Grade 12 (fundamental)
  • Level or Diploma in Tourism/Hospitality (advantageous)
  • 3 years experience in a Reservations role – 5* Lodge or Hotel surroundings (fundamental)
  • MS Business office Suite
  • Have dependable transportation

Personal Attributes:

  • Fantabulous interpersonal skills and telephone way
  • Fantabulous written and verbal communication skills
  • Good organisational and administrative skills
  • Good spoken, professional person and presentable
  • Bold with guests, agents and operators
  • Computer literacy fundamental
  • Highly organized and Efficient
  • Flexible with a good sense of urgency
  • Fantabulous attending to particular
  • Passion for exceptional service in the Hospitality Industry
  • Really good under pressure level and able to prioritise
  • Extremely dependable and possess an fifty-fifty temperament
  • Proactive nature
  • Comfortable with hosting site inspections
  • Able to work exterior of normal working hours as per Company requirements
  • Highly professional person with a good sense of urgency

Key Responsibilities & Requirements:

  • Sound financial acumen
  • Assists with monitoring occupancies and forecasts in line with set budget
  • Compiling of required reservation and financial reports
  • Computer literacy is fundamental
  • Operational experience within a high-end asset
  • Sound Opera asset direction system experience required
  • Deal and handgrip Hotel reservations
  • Ensures that confirmations of bookings are accurately sent out within a 24 hr turnaround time
  • Follow upwards on provisional bookings
  • Activity daily reservation traces
  • Weekly (and daily) yielding to optimize all revenue channels
  • Ensure that the invitee ledger for outstanding balances is cleared within 7 days of an account beingness added
  • Ensures Pro-forma invoices are sent out in time to guests and agents
  • Deal the maintenance and command of payment procedures for all reservations
  • Ensures that profiles of arriving guests are updated on the system * Liaises with departments and provides an update on arrivals, groups and special requests
  • Maintains good communication channels with all suppliers and industry colleagues including other 5 star hotels
  • Daily filing of all written correspondence
  • Preparing and reconfirmation of the next daytime’s (and longer whether over the weekend or public holidays) arrivals packs
  • Source and communicate profile of guests staying at the hotel (VIP guests)

Should you sense you are the perfect all-rounder our client is searching for, please apply with your updated CV (total), references and a recent top dog & shoulders photo ASAP… Good Luck!

Expected salary: Remuneration is Appealing

Location: Constantia, Cape Town

Job date: Sat, 02 Oct 2021 22:02:53 GMT

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