IT (VSAT) & Maintenance Assistant – Gwoza

International Rescue Committee

Task title: IT (VSAT) & Upkeep Assistant – Gwoza

Company: International Rescue Committee

Task description: About the IRC:

The International Rescue Committee (IRC) is amongst the world’s leading not-for-profit humanitarian relief and development companies. Established in 1933 at the demand of Albert Einstein, the IRC’s objective is to help those whose lives and incomes have actually been shattered by dispute and catastrophe to endure, recuperate, and acquire control over their lives. The company has actually been at the leading edge of practically every significant humanitarian effort for the last 80 years. At work today in over 40 nations and 29 U.S. cities, we bring back security, self-respect and want to millions who are rooted out and having a hard time to withstand. The IRC blazes a trail from damage to house.

The IRC has actually been present in Nigeria considering that 2012 when the company reacted to flooding in Kogi state. In February 2014 the IRC moved into Adamawa State in NE Nigeria to provide humanitarian interventions through a multi-sectoral, incorporated approach for dispute impacted populations. IRC Nigeria now runs a nation workplace in Abuja and field workplaces in Mubi and Yola of Adamawa State, Maiduguri, Bama, Gwoza and Monguno of Borno State and Damatru of Yobe State. Presently, IRC Nigeria executes programs main healthcare, Reproductive Health, Nutrition, Environmental health, WASH, Women’s security and empowerment, Defense, Kid security, Education, Economic Recovery & Income.


The IT Department supports the company’s work by supplying reputable and scalable applications and facilities of the IRC’s workplaces in the United States and all over the world, consisting of lots of technically tough places. An essential element of this effort is guaranteeing that Nation Programs have the capability to implement and support these IT initiatives efficiently throughout the nation workplaces and in the field sites.

Supporting Monguno field sites a VSAT Communication Specialist that is knowledgeable in setups, repair work, commission, and service of VSAT System.

Under the guidance of the Senior Area Manager, the Nation IT planner, and IT Officer in Maiduguri, the VSAT specialist is mostly accountable for supplying technical support for services and products in the IRC field workplace.

Significant Obligations:

  • Accountable in supplying technical support to VSAT setup and commissioning.
  • Advanced knowledge of setup and upkeep of VSAT modem, and experience with VSAT terminals (Ku, Ka, and C Band).
  • Guarantee constant operation and tracking of Center and routers connect to make sure all sites are up and running.
  • Link, keep track of, manage and set up networking equipment.
  • Ability to detect malfunctioning systems, device or parts utilizing equipment and hand tools to discover the source of any breakdown and remedy the issue at hand.
  • Troubleshoot Radio frequency and IP parts of the VSAT system with computer system software and test equipment, too make reliable suggestions.
  • Translate fixing outcomes and identify the very best strategy to bring back VSAT operability in the least time possible way and most cost- reliable way.
  • Accountable in producing report for everyday activities.
  • Advanced knowledge of dealing with various VSATequipment Such as satellite modems, transceivers, BUC, LNBs and antennas.
  • Carrying out jobs associated with Regional Area Network (LAN) and WLAN troubleshooting in the field workplaces.
  • Makes sure that offices/Guest Home facilities are working at any provided time.
  • Conduct preventive upkeeps under the guidance of the upkeep officer for pipes systems, electrical systems, planetary system and facility structures
  • Supervise the works of specialists in repair work of IRC assets, equipment and residential or commercial properties as might be directed by the upkeep officer

Secret working relationships

  • Position reports to: Senior citizen. Area Manager
  • Position straight monitors: no staff.
  • Indirectly Reports to: IT Officer, Upkeep Officer


Education: Bachelor’s degree in Computer system Engineering/Science and or associated

Technical Abilities & Experience:

  • A minimum of 2-3 years of pertinent experience in Tele interactions and network administrations,
  • Advanced knowledge of setup and upkeep of VSAT modem, and experience with VSAT terminals (Ku, Ka, and C Band).
  • Experience dealing with the following software and hardware equipment: Windows 10 Specialist, MS Workplace 365, Sophos Anti-Virus, Routers, LAN, WAN, VSAT
  • Great technical writing/documentation abilities
  • Need to have the ability to deal with limited guidance and workout independent judgment in issue fixing.

Soft Abilities and Proficiencies:

  • Great spoken communication and report- composing abilities with the ability to communicate details efficiently in Nation main language – English would be good to have as an extra working language.
  • Customer & client focused and service- oriented mind & mindset, and ability to work under pressure and vigilantly perform instructions.
  • Tested sense of expert discretion, stability, and ability to manage scenarios diplomatically and to reliable resolution.

Language Abilities: Exceptional English and other significant Nation languages communication abilities consisting of speaking, listening, and composing. Knowledge of Hausa will be an included advantage.

Standards of Specialist Conduct The IRC and IRC employees need to comply with the worths and concepts detailed in the IRC Method – Standard Procedure. These are Stability, Service, and Responsibility. In accordance with these worths, the IRC runs and implements policies on Recipient Defense from Exploitation and Abuse, Kid Safeguarding, Harassment-Free Work Environment, Fiscal Stability, Anti-Retaliation, Combating Trafficking personallies, and a number of others.

Gender Equality: IRC is dedicated to narrowing the gender space in leadership positions. We offer advantages that provide an allowing environment for ladies to participate in our labor force consisting of adult leave, gender-sensitive security procedures and other helpful advantages and allowances.


IRC is an Equal Opportunity Employer. IRC thinks about all candidates on the basis of benefit without regard to race, sex, color, nationwide origin, faith, sexual preference, age, marital status, veteran status, impairment or any other particular secured by suitable law.

Female Prospects are highly motivated to use!!!.

Anticipated salary: Remuneration is Attractive

Place: Gwoza, Borno State

Task date: Sat, 18 Jun 2022 22:49:22 GMT

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