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It Help Desk Support At A Commercial Bank – Tribest Corporate Support Limited

  • Full Time
  • Nigeria
  • Posted 2 months ago
  • 75000 - 80000 per month

Job title: It Help Desk Support At A Commercial Bank – Tribest Corporate Support Limited

Company:

Job description: Tribest Corporate Support Limited – Our customer, a business bank is enrolling to fill the position below:

Job Title: IT Help Desk Support

Location: Lagos Island, Lagos
Employment Type: Full-time
Role: Help Desk Support
Industry: Financial Institution

Job Description

  • The ideal competitor will be liable for giving specialized help and backing, identified with PC frameworks, equipment, and programming, organizing solutions.

Responsibilities and Tasks

  • The ideal applicant will be liable for noting questions and tending to framework and client issues in a convenient and expert manner.
  • Help work area backing can get ready for redesigns, updates, and upkeep tasks.
  • The Help work area backing will work with the IT group, and will frequently cooperate with framework and PC clients across the company
  • The help work area group will prepare clients on fundamental framework and PC functions.
  • Understanding and proactively keeping up with day by day framework execution, being able to investigate client problems.
  • An inborn development and finish abilities are on the whole fundamental parts of the assistance work area backing’s everyday role.
  • Act as the primary resource when a client is confronting equipment, programming, or framework issues.
  • Monitor and react rapidly to approaching solicitations identify with IT issues.
  • Maintain PC frameworks and go about as help if any framework goes down.
  • Responsible for Pc’s, Printers, Servers and related hardware (screen, console, mouse, hard drive, etc).
  • Maintain client PCs, including overhauls and setup as needed.
  • Assist with onboarding of new users.
  • Keep stock of all gear, programming, and permit users.
  • Install, design, and overhaul PC software.

Requirements and Qualifications

  • Applicant should have a BSc/HND in Computer Science or related course with;
  • Must be under 27 years old
  • 1 – 2 Years of involvement as an IT support, Customer administration Help Desk.
  • He/She more likely than not finished NYSC service
  • Have IT, Tech related abilities and knowledge.
  • Strong correspondence skills
  • Strong Microsoft bundle abilities (Excel, Presentation etc)
  • Knowledge of IT networking

Competences and Skills:

  • Ability to discover or make answers for surprising problems.
  • Must have a lenient and patient air, with solid relational abilities to give disappointed clients at ease
  • Ability something to do with various groups and divisions, and should have the option to impart and take proprietorship to guarantee errands are finished fittingly and on time.
  • General attention to PC frameworks, PC fix, and organization management
  • Resourcefulness and fast speculation nature to investigate new and basic specialized issues as they arise.
  • Ability send, arrange, and support working frameworks on work area and mobile
  • Understanding and appreciation for data security inside frameworks and client devices.
  • Strong drive to give fantastic client care and experience, with a consciousness of prioritization of assignments, partners, spending plan, and time.

Salary
N75,000 – N80,000 monthly.

Other Benefits:

  • Pension
  • HMO,
  • Leave, Etc.

How to Apply
Interested and qualified up-and-comers ought to:

Expected salary: 75000 – 80000 every month

Location: Nigeria

Job date: Wed, 28 Jul 2021 05:33:37 GMT

Job Location