Job title: It Help Desk Support At A Commercial Bank – Tribest Corporate Support Limited
Job description: Tribest Corporate Support Limited – Our customer, a business bank is enrolling to fill the position below:
Job Title: IT Help Desk Support
Location: Lagos Island, Lagos
Employment Type: Full-time
Role: Help Desk Support
Industry: Financial Institution
- The ideal competitor will be liable for giving specialized help and backing, identified with PC frameworks, equipment, and programming, organizing solutions.
Responsibilities and Tasks
- The ideal applicant will be liable for noting questions and tending to framework and client issues in a convenient and expert manner.
- Help work area backing can get ready for redesigns, updates, and upkeep tasks.
- The Help work area backing will work with the IT group, and will frequently cooperate with framework and PC clients across the company
- The help work area group will prepare clients on fundamental framework and PC functions.
- Understanding and proactively keeping up with day by day framework execution, being able to investigate client problems.
- An inborn development and finish abilities are on the whole fundamental parts of the assistance work area backing’s everyday role.
- Act as the primary resource when a client is confronting equipment, programming, or framework issues.
- Monitor and react rapidly to approaching solicitations identify with IT issues.
- Maintain PC frameworks and go about as help if any framework goes down.
- Responsible for Pc’s, Printers, Servers and related hardware (screen, console, mouse, hard drive, etc).
- Maintain client PCs, including overhauls and setup as needed.
- Assist with onboarding of new users.
- Keep stock of all gear, programming, and permit users.
- Install, design, and overhaul PC software.
Requirements and Qualifications
- Applicant should have a BSc/HND in Computer Science or related course with;
- Must be under 27 years old
- 1 – 2 Years of involvement as an IT support, Customer administration Help Desk.
- He/She more likely than not finished NYSC service
- Have IT, Tech related abilities and knowledge.
- Strong correspondence skills
- Strong Microsoft bundle abilities (Excel, Presentation etc)
- Knowledge of IT networking
Competences and Skills:
- Ability to discover or make answers for surprising problems.
- Must have a lenient and patient air, with solid relational abilities to give disappointed clients at ease
- Ability something to do with various groups and divisions, and should have the option to impart and take proprietorship to guarantee errands are finished fittingly and on time.
- General attention to PC frameworks, PC fix, and organization management
- Resourcefulness and fast speculation nature to investigate new and basic specialized issues as they arise.
- Ability send, arrange, and support working frameworks on work area and mobile
- Understanding and appreciation for data security inside frameworks and client devices.
- Strong drive to give fantastic client care and experience, with a consciousness of prioritization of assignments, partners, spending plan, and time.
N75,000 – N80,000 monthly.
- Leave, Etc.
How to Apply
Interested and qualified up-and-comers ought to:
Expected salary: 75000 – 80000 every month
Job date: Wed, 28 Jul 2021 05:33:37 GMT