Interswitch Ongoing Job Vacancy – Apply Now

Job title: Interswitch Ongoing Job Emptiness – Apply At present

Company:

Job description: Interswitch is an Africa-focused integrated digital payments and commerce company that facilitates the electronic circulation of money as good as the exchange of value betwixt individuals and organisations on a timely and consistent basis. We started operations in 2002 as a transaction switching and electronic payments processing, and have progressively evolved into an integrated payment services company, building and managing payment infrastructure as good as delivering innovative payment products and transactional services throughout the African continent. At Interswitch, we offering unique career opportunities for individuals capable of playing key roles and adding value in an innovative and fun surroundings. We are recruiting to make full the place below:

Job Title: Grouping Top dog, Managed Services & Delivery
Location: Lagos
Job Type: Permanent
Department: Systegra

Summary:

  • To back up business growth by coordinating the delivery of solutions and services to customers within agreed time frames and to the highest standards on time the firstly time.

Responsibilities:

  • Executes on the delivery of Systegra Corporate Strategy “How to Win” initiatives in the marketplace
  • Provide visionary leadership across all stakeholder groups (Internal & External stakeholders groups and regulators)
  • Provide leadership to reach the business and financial objectives for Managed Services Business
  • Develops and drives implementation of policies, procedures, and standards to back up the delivery of high lineament service to customers
  • Oversees physical process and service improvement opportunities ensuring key stakeholders across the organisation are engaged to superior leverage on resources piece increasing efficiency and overall service lineament
  • Prepares the annual service delivery budgets and drives its implementation
  • Leads and directs the projection direction and projection implementation teams to deliver client focused services in line with client specification
  • Builds and maintains human relationship with key customers to strengthen Interswitch service delivery experience
  • Reviews update on projection activities and ensures implementation is in line with agreed criterion and timeline
  • Provides guidance and leadership on projection direction activities, ensuring timely resolution of crises & disputes, unresolved cases (back up issues), technical problems etc
  • Oversees the activities of the various projection teams and ensures effective allotment of responsibilities to reach total optimization of resources
  • Leads cross functional squad meetings (Industry verticals, Consumer Segment, GST, Innovation & Production Strategy) for knowledge sharing and information gathering purposes
  • Establishes effective feedback mechanism and ensures adequate utilization of feedback from internal and external customers to improve client satisfaction level
  • Manages the expectations of the client (internal and external) with regard to projection objectives, deliverables, timeframes, etc by understanding the key business drivers and their prioritization
  • Ensures periodic evaluation of service delivery processes and standards, benchmarks them against leading practices, makes recommendations as appropriate and drives compliance
  • Performs trend analysis on reported problems, document root causes and initiate appropriate improvement solutions
  • Prepares and submits reports to the CEO, Systegra and other parties on activities within the business grouping
  • Provide strategic execution back up for Interswitch Country Operations across Africa

Requirements:

  • Bachelor’s Level in Computer / Scheme / Electrical / Electronic Technology/ Applied physics / Computer Scientific discipline or a related field
  • MBA or Master copy’s Level in whatsoever scientific discipline related course of instruction is desirable
  • Minimum of 15 years cognate experience acting in similar role with at to the lowest degree 5 years at a managerial level
  • Relevant certifications such as PMP (Projection Direction Professional person), Cisco & Microsoft Certifications, Lean 6 Sigma & Safe Agile Certification.

To Apply:
Interested and qualified candidates should:

Application Deadline: 17th August, 2021.

Anybody asking you to pay money to schedule your interview or offering you job may be a scam

Expected salary:

Location: Nigeria

Job date: combine, 11 Aug 2021 00:54:55 GMT

Job Location