Job title: Customer Service Representative Job at a trustworthy organization
Job description: A Multi Dimensional Company situated in the antiquated city of Ibadan is enlisting to fill the position below:
Job Position: Customer Service Representative
Job Location: Ibadan, Oyo
Employment Type: Full-time
- Manage a lot of approaching telephone calls.
- Keep records of client collaborations, measure client records and document documents.
- Follow correspondence methodology, rules and policies.
- Take the additional mile to draw in customers.
- Generate deals leads.
- Identify and survey clients’ necessities to accomplish satisfaction.
- Build manageable connections and trust with client accounts through open and intelligent communication.
- Provide exact, substantial and complete data by utilizing the right strategies/tools
. * Meet individual/client support teamsales targets and call dealing with quantities.
- Handle client objections, give suitable arrangements and choices inside as far as possible; follow up to guarantee resolution
- Candidates ought to have a Bachelor’s Degree/OND/NCE qualification.
- Proven client service insight or experience as a Client Service Representative.
- Track record of over-accomplishing quota.
- Strong telephone contact taking care of abilities and dynamic listening.
- Familiarity with CRM frameworks and practices.
- Customer direction and capacity to adjust/react to various sorts of characters.
- Excellent correspondence and show skills.
- Ability to perform multiple tasks, focus on, and oversee time effectively.
N30,000 – N40,000 monthly
Method of Application
Interested and qualified up-and-comers ought to send their CV to: utilizing the Job Title as the subject of the mail.
Location: Oyo, Oyo State
Job date: Fri, 23 Jul 2021 05:32:19 GMT