Customer Service Representative Job at a reputable company

  • Full Time
  • Oyo
  • Posted 2 months ago

Job title: Customer Service Representative Job at a trustworthy organization

Company:

Job description: A Multi Dimensional Company situated in the antiquated city of Ibadan is enlisting to fill the position below:

Job Position: Customer Service Representative
Job Location: Ibadan, Oyo
Employment Type: Full-time

Responsibilities

  • Manage a lot of approaching telephone calls.
  • Keep records of client collaborations, measure client records and document documents.
  • Follow correspondence methodology, rules and policies.
  • Take the additional mile to draw in customers.
  • Generate deals leads.
  • Identify and survey clients’ necessities to accomplish satisfaction.
  • Build manageable connections and trust with client accounts through open and intelligent communication.
  • Provide exact, substantial and complete data by utilizing the right strategies/tools

. * Meet individual/client support teamsales targets and call dealing with quantities.

  • Handle client objections, give suitable arrangements and choices inside as far as possible; follow up to guarantee resolution

Requirements

  • Candidates ought to have a Bachelor’s Degree/OND/NCE qualification.
  • Proven client service insight or experience as a Client Service Representative.
  • Track record of over-accomplishing quota.
  • Strong telephone contact taking care of abilities and dynamic listening.
  • Familiarity with CRM frameworks and practices.
  • Customer direction and capacity to adjust/react to various sorts of characters.
  • Excellent correspondence and show skills.
  • Ability to perform multiple tasks, focus on, and oversee time effectively.

Salary
N30,000 – N40,000 monthly

Method of Application
Interested and qualified up-and-comers ought to send their CV to: utilizing the Job Title as the subject of the mail.

Expected salary:

Location: Oyo, Oyo State

Job date: Fri, 23 Jul 2021 05:32:19 GMT

Job Location