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Description

Job title: Customer Service Managers At Basic Consumers Kash Ebonyi Cooperative Society Limited

Company:

Job description: Basic Consumers Kash Ebonyi Cooperative Society Limited – A 16 year old organization with demonstrated history. BC KASH is viewed as the second biggest co-usable society with in excess of 2 million dynamic individuals. lifting each lifted hands through monetary instruments (advance) is our mission.

We are enlisting to fill the position below:

Job Title: Customer Service Manager

Location: Abakaliki, Ebonyi
Employment Type: Full-time

Job Brief

  • We are searching for an accomplished Customer Service Manager to give amazing client assistance and to advance this thought all through the organisation.
  • The objective is to keep the office running in a proficient and beneficial way, to expand consumer loyalty, reliability and maintenance and to meet their expectations.

Responsibilities

  • Improve client assistance experience, make drew in clients and work with natural growth
  • ensure deals development through clients fulfillment and marketing
  • Take responsibility for issues and finish issues to resolution
  • Set a reasonable mission and convey methodologies centered towards that mission
  • Develop administration systems, arrangements and standards
  • Keep precise records and archive client support activities and discussions
  • Analyse insights and gather exact reports
  • Recruit, tutor and foster client assistance specialists and sustain a climate where they can dominate through consolation and empowerment
  • Keep in front of industry’s turns of events and apply best practices to spaces of improvement
  • Control assets and use resources for accomplish subjective and quantitative targets
  • Adhere to and deal with the endorsed budget
  • Maintain a deliberate work process as per priorities

Requirements

  • BS degree in Business Administration or related field
  • 3-5 years experience.
  • Proven working experience as a Customer Service Manager, Retail Manager or Assistant Manager
  • Experience in giving client support support
  • Excellent information on administration strategies and techniques
  • Proficiency in English
  • Working information on client support programming, data sets and tools
  • Awareness of industry’s most recent innovation patterns and applications
  • Ability to think deliberately and to lead
  • Strong customer confronting and correspondence skills
  • Advanced investigating and performing various tasks skills
  • Customer administration orientation

Salary
N45,000 – N60,000/month.

How to Apply
Interested and qualified competitors ought to advance scaned duplicates of their CV/Resume and Credentials to: utilizing the “Occupation title” as subject of the email.

Expected salary: 45000 – 60000 every month

Location: Abakaliki, Ebonyi State

Job date: Wed, 05 May 2021 23:05:25 GMT

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