Accountability Officer – Nigeria


Job title: Accountability Officer – Nigeria

Company: Intersos

Job description: INTERSOS is a free helpful association that helps the casualties of catastrophic events, furnished struggles and rejection. Its exercises depend on the standards of fortitude, equity, human poise, fairness of rights and openings, regard for variety and conjunction, giving extraordinary consideration to the most weak people.

Terms of reference

Job Title: Accountability Officer

Code: SR-49-2007

Duty station: Maiduguri

Starting date: 01/09/2021

Contract span: 6 months

Reporting to: Head of Mission (hierarchical**)**

Supervision of: HQ Internal Auditor**

Dependents: Non-family Duty station

General setting of the project

Since 2009, the Boko Haram revolt has disabled north eastern Nigeria. Borno State keeps on being generally influenced, with over 1.8 million inside uprooted people (IDPs). Late advances by the Nigerian Army and the Multinational Joint Task Force have worked on compassionate access in 22 of the 27 Local Government Areas (LGAs) in Borno, yet have additionally uncovered the degree of the emergency. In recently open regions, fundamental framework has been annihilated, fundamental administrations are non-existent, and most neighborhood administration frameworks are not functional.

In help to the UN-drove facilitated compassionate reaction in the area, INTERSOS is carrying out in excess of 6 undertakings tending to basic holes in wellbeing and nourishment, WASH, Protection, Health, Food Security, Livelihood and Camp Coordination and Camp Management administrations for an exceptionally weak populace in the recently open host networks in of Ngala, Bama, Dikwa, Banki, Damasak, Monguno, Magumeri, Jere-MMC Local Government Area (LGA), Borno State, Nigeria.

General motivation behind the position

The Accountability Officer is mindful to lead the responsibility framework inside the Mission, as per INTERSOS “Hierarchical Management and Control Model” and related Policies.

Main obligations and tasks


Systematically examine and follow-up the grievance components in all nation bases by supporting and building up the current responsibility tools.

Receiving the grumblings through the various devices and cycles set up and keeping the information base of protests refreshed and accessible for Headquarters’ or alternately Mission’s investigations.

Refer to applicable entertainers and ranking directors in the event of wrongdoing or breaks of the standard, following the set up pathways.

Specific obligations: * Ensure the support and additionally advancement of powerful and feasible responsibility instruments, including the objection and criticism component for program recipients/partners in a joint effort with the Heads of Field Office, PM and Coordinators.

a) Ensure that unmistakable SOPs are set up for the assortment and preparing of inputs and grumblings through modalities that are effectively open to recipients, volunteers and staff;

b) Ensure that information coming about because of the criticism and objection instrument is appropriately filed and broke down on a normal basis;

c) Ensure that the local area commitment is done in a fitting and conscious way, overseeing assumptions and giving a straightforward customer situated service;

d) Conduct examinations (at National level) identified with objections, in consistence with INTERSOS inner approaches, and delivering all significant examination records, if required;

e) Immediate allude to the PSEA point of convergence for any SEAH (sexual misuse and misuses, badgering) suspected or affirmed incident.

f) Immediate reference of overcomers of SEAH to the important entertainers in the Mission for follow up.

Required profile and experience


Bachelor certification in friendly investigations, philanthropic activities, philanthropic worldwide law or some other juridical discipline. Expert degree is a plus.

Professional Experience

– Minimum 3 years of significant working involvement in something like 1 years in senior responsibility role.

Minimum 2 years of involvement working in the helpful field.

Information Management Systems mastery (e.g., Database the executives or information examination programming skills).

Experience of responsibility interaction and protest mechanisms.

Proven involvement with building the limit of a group and great administrative skills.

Experience and capacity to prepare others, work with studios and move knowledge.

Experience and capacity to direct inside examinations on site

Professional Requirements

Proficiency in reporting

Proficiency in MS Office (i.e., Word, Excel, viewpoint etc.)

Planning and Organizing (capacity to work under the gun to fulfill tight time constraints, with pinnacles of weighty workloads.

Strategic vision.

Driving and accomplishing results.

Teamwork (Ability to delegate and work in team).


Fluency in English

Knowledge of Hausa desirable

Personal Requirements

High integrity.

Excellent Communication Skills.

Relationship building.

Very great conciliatory and exchange skills.

High Flexibility and adaptability.

Ability to take initiative.

Problem settling and dynamic; capacity to make answers for functional problems.

Leadership: creating and propelling staff.

Humanitarian inspiration and obligation to INTERSOS values.

Respect of INTERSOS approaches and procedures.

Strong obligation to recipients’ wellbeing.

Expected salary:

Location: Maiduguri, Borno State

Job date: Wed, 04 Aug 2021 22:42:41 GMT

Job Location