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Job title: Accountability Assistant (Adamawa)

Company: Save the Children

Job description: JOB TITLE: Accountability Assistant

TEAM: Monitoring Evaluation Accountability and Learning


REPORTS TO: Accountability Officer



POST TYPE: National

CHILD SAFEGUARDING: Level 3-The obligations of the post may require the post holder to have ordinary contact with kids or youngsters and, in the abroad setting all presents are considered on be level 3 posts considering potential circumstances which may permit staff solo admittance to weak kids and youthful people.

ROLE PURPOSE: To be answerable for working with program staffs and recipients in overseeing grumblings and input in the field just as keeping up the honesty of data got. This job will likewise include the executives of CRM data set by guaranteeing legitimate documentation and total of CRM information including grievances got, examined and reacted to just as giving definite rundowns of grumblings issues to criticism to the program group during month to month and quarterly gatherings/reports.


Reports to: Accountability Officer

Staff straightforwardly answering to this post: NIL


Objective 1: CRM Development, Support, Logistics and Coordination

Ensure a legitimate recording framework for every one of the protests and input got through the helplines.

Support in sharpening local area individuals on the accessible objection components and how to utilize them.

Support with Monthly information validation

Support in accumulating CRM information from the field to an outline CRM database

Support in distinguishing grumbling and other criticism patterns which show where the Programs can improve.

Support in giving impromptu reports as mentioned concerning protests and other Beneficiary feedback.

Receive and react to recipient protests under the course and oversight of Accountability Officer

Support in circling back to protests and input inner references with suitable workplaces and areas and react to raised forthcoming issues.

Objective 2: Routine Monitoring and Evaluation

Support on-going observing and assessment (M&E) of ventures in revealing routine checking information against execution checking plans and frameworks

support field groups to gather data on potential contextual investigations and achievement stories

Other obligations as directed.

SKILLS AND Behaviors (our Values in Practice)


precision and idealness in every aspect of responsibility

undeniable degree of exactness in work, and capacity to break down complex arrangements of connections and situations

holds self as well as other people accountable


making top tier EA function

future-orientated, thinks favorable to actively


working adequately with partners to accomplish regular goals

phenomenal correspondence and relational skills

fabricates and keeps up viable connections, with their group, associates, individuals and outside partners

agreeable, great audience, simple to talk to


planning more powerful administrator and information the board systems

willing to take restrained risks


Honest, energizes receptiveness and straightforwardness, exhibits most significant levels of integrity


Administrative and General Skills

Education and Experience:

Bachelor’s certificate in a pertinent order (wellbeing sciences, sociologies, advancement contemplates or other)

Must have finished NYSC

1year experience working in a connected situation specifically Humanitarian experience.

Formal preparing in Accountability, Monitoring and Evaluation, Data Management, Core Humanitarian Standard, Data Quality Assurance (DQA) is an asset

Knowledge and Skills:

Skills and experience leading information confirmation, examination, announcing and monitoring

Good meeting skills

Experience dealing with a CRM interaction is an advantage

Ability to lead on point by point calculated errands, for example, those needed for hands on work or while putting together events

Excellent abilities in oral and composed communications

Good relational abilities, capacity to work in a multi-social group environment

Strong quantitative and subjective investigation abilities are an advantage

Strong hierarchical, arranging and prioritization skills

Competent and experienced in everyday office organization, coordination and logistics

Excellent IT skills

Fluency in Kanuri, Hausa, and English language

Good composition, altering and show abilities

Expected salary:

Location: Nigeria

Job date: Wed, 09 Jun 2021 22:00:43 GMT


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