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Job title: Account Manager – HR

Company: CTG Global

Job description: CTG Overview

CTG represents Committed To Good. With a moral methodology at the core of all that we do, it’s anything but a depiction that does right by us. Regard for the essential common freedoms of our staff, and those our staff experience, is a foundation of our qualities. We make progress toward sex correspondence, consideration and variety, giving reasonable and equivalent freedoms to all. We adopt a zero resistance strategy to defilement and stay consistent with neighborhood work laws and all nearby legal requirements.
In activity since 2006, today we are respected to serve customers in 15 delicate and struggle influenced states helping with calamity alleviation, harmony building, compassionate guide and advancement programs through our particular enlistment, HR the executives and operational services.

Overview of position

We are searching for two experienced HR experts in the philanthropic area to deal with customer/advisors’ relations inside CTG Nigeria. One Account Manager will be situated in Kano with incessant travel to Kaduna and Sokoto, and the other one will be situated in Borno till Dec 2021 and afterward in Abuja with successive travel to Ondo, Bauchi, Rivers, Enugu and Lagos.

Role objectives

Specific obligations will incorporate yet not be restricted to:

  • HR Management.
  • Operational Management.
  • Personnel Management.
  • Business Development.

Financial Management.

Expected output:
HR Management:

Accountable for overseeing appointed clients.

Responsible for meeting customer destinations as per contracted extent of work.

Ensure complete customer fulfillment with the administrations being provided.

Ensure customers are routinely refreshed and customer assumptions are met as per concurred time frames.

Issuance of solicitations and liable for collections.

Responsible for guaranteeing arrangement plans, managerial records, framework and Personnel Management SOPs are set up and complied.

Operational Management:

Ensure foundation of CTG in activity place (with authoritative management).

Provide help with guaranteeing consistence with neighborhood work law.

Ensure a comprehension of CTG’s Duty of Care, clearing and medevac plans.

Management of the wellbeing of our specialists in the field from activation to retirement with the help of the Account Director and Regional Field and Operations Manager where required.

Management of outsider security, convenience and other nearby specialist organizations and fixers.

Understand the contracted terms of all convenience, security, coordinations support, and so on with the help of the HR Director and Regional Field and Operations Manager where required.

Management of emergency circumstance as per the CTG Crisis Management SOP.

Personnel Management:

Mobilization – Responsible for deliverable’s against the given preparation plan to new contracts.

Recruitment – Support the enlistment division for new deployments.

Induction Training – Ensure all advisors are issues with country explicit operational rules and get a full CTG acceptance preceding beginning work for the client.

Duty of Care – Responsible for expert obligation of care and information sharing on security dangers and incidents.

Accountable for Payroll Accuracy – Approving merged finance bookkeeping pages, supporting reports, and so on Checking for irregularities before authorization.

Performance Reviews – Review advisor’s exhibition opportune as per customer’s requirements.

Act as a point of convergence between safety net providers and specialists/crisis contact people in examples of medevac and or significant episode. Supporting documentation assortment for such incidents.

Business Acquisition and Growth:

Actively advance CTG’s administrations and help with building an organization of key colleagues and potential clients.

Develop current and new customer connections through to contract negotiation.

Represent CTG in meetings.

Assist with the improvement of proposition responses.

Other General Responsibilities:

Produce week by week reports to the Country Manager and Operations Director in HQ.

Finance and bookkeeping duties identified with authorizing and overseeing in country expenses.

Project reporting

This job reports to the Country Manager.

Key competencies


  • University Degree in the field of Business Administration, HR or related field.
  • A important HR capability and/or experience might be deferred in lieu of a degree.


  • Skills needed for this work are commonly gained through the finish of a college degree and 5+ long periods of pertinent experience.
  • Experience in HR measures and applications, openness and aptitude in HR frameworks information examination and scientific abilities required.
  • Must be knowledgeable in all MS Office applications and experienced in delivering reports for management.
  • Self starter with great drive and performing various tasks abilities who focuses on the subtleties, exhibited capacity to investigate and resolve issues, amazing spoken and composed communication.

Work Experience:

  • Minimum 5 years of involvement with HRM, customer relations.


  • Fluency in English.Team management

The chose up-and-comer is relied upon to oversee CTG experts chipping away at UN projects.

Further information

The need will be given to Nigerian nationals.

Expected salary:

Location: Nigeria

Job date: Mon, 21 Jun 2021 22:19:44 GMT


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